Improve Account Management Skills January 17, 2013 4 areas of focus for agency Account Managers in 2013 Which areas are you focussing on? As an agency Account Manager you are a multi-tasker… Jenny 0
Improve Account Management Skills November 7, 2012 Mind mapping for agency account managers Account managers are constantly planning One of the key skills of an agency account manager… Jenny 0
Improve Account Management Skills October 25, 2012 Does how you dress affect your success at work? What message do you want to give with your non-verbal communication? Your non-verbal communication can… Jenny 0
Improve Account Management Skills October 18, 2012 Agency capabilities powerpoint. Give me a noose. It seems many agencies pay lip service to the need for 'minimalist' Powerpoint presentations. But… Jenny 0
Improve Account Management Skills October 10, 2012 Account handlers don’t receive adequate training in how to grow business. Discuss. Note the word 'adequate'. I should say that many agency Account Managers and Account Directors… Jenny 4
Improve Account Management Skills August 19, 2012 8 tips for using e-mail for excellent customer service It's quite difficult to imagine that when I worked in an ad agency in London… Jenny 0
Improve Account Management Skills August 15, 2012 7 quick time management tips for account management Try these tips to make you more efficient and focussed at work As a good… Jenny 2
Improve Account Management Skills August 14, 2012 Account managers: Don’t let internal meetings be a time suck! Don't make your internal meetings a waste of time Internal meetings can be a… Jenny 0
Improve Account Management Skills August 8, 2012 10 steps for dealing with a difficult client Try to remain calm and empathetic when dealing with an angry client As an Account… Jenny 0
Improve Account Management Skills August 4, 2012 Top 10 customer service skills for account managers An excellent Account Manager knows their stuff All of us at certain points are customers… Jenny 0