Improve Account Management Skills 10 steps for dealing with a difficult client Try to remain calm and empathetic when dealing with an angry client As an Account…JennyAugust 8, 2012
Improve Account Management Skills Top 10 customer service skills for account managers An excellent Account Manager knows their stuff All of us at certain points are customers…JennyAugust 4, 2012
Improve Account Management Skills Account management skills: The value of asking for feedback Asking for feedback can be scary When was the last time you asked someone for…JennyAugust 1, 2012
Improve Account Management Skills 6 ways to get your client to like you more (and why you should care) How much do you want to be liked by your client? Ask yourself some questions…JennyAugust 1, 2012
Improve Account Management Skills 4 steps to successfully negotiate with your client Whether you're trying to negotiate with your client and/or procurement department, haggling for the best…JennyAugust 1, 2012
Agency Leadership 10 questions you should ask yourself if you want more clients to buy from you Are you being interesting or interested? 1. What does your ideal client look like? If…JennyJuly 29, 2012