New to Account Management Is being an Account Manager the right career path for you? "If I knew I was going to die tomorrow, would I want to do what…JennySeptember 4, 2012
Agency Leadership 5 things you should be doing to reduce account management turnover Ad agencies are under pressure to search for new sources of business As most leaders…JennySeptember 3, 2012
Agency Leadership Are you asking your clients or strategic partners for referrals? Asking for referrals can be an efficient and effective way to gain more business One…JennyAugust 28, 2012
Agency Leadership 4 reasons agency account handlers need negotiation skills training The skill of negotiating is one that needs to be learned and frequently practiced if…JennyAugust 20, 2012
Improve Account Management Skills 8 tips for using e-mail for excellent customer service It's quite difficult to imagine that when I worked in an ad agency in London…JennyAugust 19, 2012
Agency Leadership Why all account managers need a strategic account review A strategic review is an excellent way to keep the whole agency up to date…JennyAugust 15, 2012