Account management skills development What makes a great account manager – my interview on the Agency Dealmasters podcast As a podcaster myself, sometimes it's great to sit on the other side of the…JennyApril 27, 2021
Grow your business How to keep your clients during the COVID-19 pandemic I've been talking to many agency clients over the last couple of weeks about what…JennyApril 22, 2020
Account management skills development How to Qualify New Business Leads and Find the Right Client What you need to know about qualifying. I'd like to talk to you about qualifying…JennyNovember 27, 2019
Account management skills development Why is a client onboarding process important? What is a client on-boarding process? One of the things I've been talking to my…JennyNovember 27, 2019
Grow your business [mini training] How to manage others (2 of 4) Making the shift to agency account director Well, hello and welcome back to this mini-training…JennyNovember 27, 2019
Grow your business Is this the Ugly Truth of Agency Account Management? Best in class account management This week I've had the privilege of talking to two…JennyNovember 27, 2019