As an Account Manager it's up to you to ensure the relationship with your client…
JennyMarch 17, 2014
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So you've reached the most senior position of your agency's account management team and are…
JennyJanuary 28, 2014
Many account managers in creative agencies tell me they are frustrated because they are not…
JennyDecember 31, 2013
What is a client journey? Your client's journey is the experience your customer has while…
JennyNovember 11, 2013
