Account management skills developmentAgency LeadershipGrow your businessImprove Account Management Skills September 13, 2023 Why agency account managers struggle to think ahead Do you struggle to think ahead about your clients? I speak to multiple account managers (AMs)… Jenny 0
Account management skills developmentAgency LeadershipGrow your businessImprove Account Management SkillsNew to Account Management September 11, 2023 Account managers need to know this about client budgets Results of a study have come out called "Building trust and revenue with existing clients".… Jenny 0
Account management skills developmentBusinessImprove Account Management SkillsNew to Account Management September 11, 2023 What are the legalities of using AI for agencies? Many agencies are using generative AI tools but some are concerned about: Client confidentiality i.e.… Jenny 0
Podcast September 5, 2023 A creative director’s perspective on account management, with Joey Tackett Welcome to episode 93. If you’re working in creative agency account management you know how… Jenny 0
Podcast August 22, 2023 How an SEO agency is automating their internal workflow using AI tools, with Dale Bertrand Welcome to episode 92. This episode is for you if you’re curious to know how… Jenny 0
Podcast August 8, 2023 How agencies are navigating the legalities of AI use, with Sharon Toerek Welcome to Episode 91. This episode is for you if you're interested in how the… Jenny 0
Account management skills developmentImprove Account Management SkillsTransform Yourself July 26, 2023 How can AI help account managers build trust with clients? The iconic book “The Trusted Advisor” by David Maister and Charlie Green, contained an equation… Jenny 0
Podcast July 19, 2023 How does a non-billable CSD spend their time?, with Luke Bowler Welcome to episode 90, which is for you if you’d like to know what a… Jenny 0
Podcast June 27, 2023 What a senior account director does in a brand strategy agency, with Andy Kaye Welcome to episode 89. This episode is for you if you're curious to understand what… Jenny 0
Podcast June 6, 2023 Agency processes and client management, with Rob Da Costa Welcome to Episode 88. My guest is Rob Da Costa, an agency growth consultant from Da… Jenny 0