Improve Account Management Skills August 14, 2012 Account managers: Don’t let internal meetings be a time suck! Don't make your internal meetings a waste of time Internal meetings can be a… Jenny 0
New to Account Management August 10, 2012 Feel stuck in your account management career? 3 things you can do right now Spend time thinking about where you're headed You may be lucky enough to work in… Jenny 0
Improve Account Management Skills August 8, 2012 10 steps for dealing with a difficult client Try to remain calm and empathetic when dealing with an angry client As an Account… Jenny 0
Improve Account Management Skills August 4, 2012 Top 10 customer service skills for account managers An excellent Account Manager knows their stuff All of us at certain points are customers… Jenny 0
Improve Account Management Skills August 1, 2012 Account management skills: The value of asking for feedback Asking for feedback can be scary When was the last time you asked someone for… Jenny 0
Improve Account Management Skills August 1, 2012 6 ways to get your client to like you more (and why you should care) How much do you want to be liked by your client? Ask yourself some questions… Jenny 0
Improve Account Management Skills August 1, 2012 4 steps to successfully negotiate with your client Whether you're trying to negotiate with your client and/or procurement department, haggling for the best… Jenny 0
Agency Leadership July 29, 2012 10 questions you should ask yourself if you want more clients to buy from you Are you being interesting or interested? 1. What does your ideal client look like? If… Jenny 0
Agency Leadership July 27, 2012 5 reasons pitching is bad for business The time taken to complete RFPs (request for pitch) documents and prepare and deliver a… Jenny 0
Agency Leadership July 27, 2012 Top 10 common commercially damaging ad agency practices How many of the following agency practices can you identify with? Over-servicing clients Following a… Jenny 0