January 14, 2025
Mastering client-centric account growth in 2025, with Jenny Plant
Jenny breaks down the three key areas to focus on if you want to maximise…
December 31, 2024
How to be a leader people want to follow, with Traci Schubert Barrett
Welcome to episode 128. This conversation is going to be particularly interesting for you if…
December 10, 2024
Top 10 tips & insights from the podcast in 2024, with Jenny Plant
Thank you for listening to the Creative Agency Account Manager podcast in 2024. Looking back…
November 19, 2024
Who cares about advertising? with Brian Jacobs and Crispin Reed
In this episode, I chat to Brian Jacobs (Founder, BJ&A) and Crispin Reed (Founder, Skyscraper…
October 23, 2024
5 ways a new client services director can transform your agency
I first met Emily Brown when she was a few months into her new role…
October 22, 2024
How a new head of client services impacts the agency, with Emily Brown & Matt Loughlin
Listen in if you don’t currently have a client services team and you're perhaps thinking…
October 15, 2024
What to do when your client says they’ve found someone cheaper
An account director client of mine has been struggling with a client relationship. Unexpectedly, her…
October 8, 2024
How to evaluate your agency operations, with Harv Nagra
Welcome to episode 123. This episode will be particularly interesting for you if you're responsible…