February 12, 2021
How to present new ideas to clients with behavioural science in mind, with Jenny Plant
In this episode I reflect on some recent research on how status quo bias affects…
February 2, 2021
How to be a strategic account manager in the creative industry, with Andy Young & Laura Cohen
Andy Young and Laura Cohen are both strategic account managers for Skeleton Productions, a full…
December 15, 2020
How to create a high performing agency team culture, with Alison Coward
This episode is for you if you're responsible for an agency team and you want…
December 8, 2020
The account management skills you need to develop existing client business, with Jenny Plant
In this solo episode I talk through the four steps of the client value ladder…
November 24, 2020
How to prospect for agency new business, with Lucy Snell
Today's guest is the lovely Lucy Snell, the co-founder of Cherry Consulting. Cherry helps creative…
November 13, 2020
How to approach & develop relationships with procurement, with Jessica Bowler & Iris Gatzweiler
Today's guests are Iris Gatzweiler and Jess Bowler who have been working in marketing…
