Why do clients really buy your agency services? Most agencies want to understand what clients…
JennyJune 7, 2024
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In 2019 Gartner conducted a study to understand why account managers were ineffective in growing…
JennyMay 20, 2024
Recently, I chatted to Tim Riesterer, Chief Strategy Officer at Corporate Visions. We discussed the…
JennyApril 22, 2024
There are little things account managers can do well to avoid big client complaints. Here…
JennyApril 9, 2024
Michael Farmer, a management consultant who has studied creative agencies for 30 years, said this…
JennyApril 4, 2024