Improve Account Management Skills The most powerful client meeting agenda ever [video interview] If you are trying to protect and grow your current client business and prefer to…JennySeptember 25, 2014
Improve Account Management Skills A free course in client development for creative agency account managers An agency account manager's role According to my colleagues and peers, I'm not alone…JennyAugust 21, 2014
Account management skills developmentAgency Leadership Are you still charging by the hour? In July 2014 the IPA (Institute of Practitioners in Advertising) ran a workshop attended by…JennyAugust 2, 2014
New to Account Management 5 client development principles every agency account manager should know Despite most agency account manager job descriptions including lines such as "must be able to…JennyJuly 5, 2014
Account management skills developmentAgency Leadership Why keeping in contact with ex-clients could make you lots of money While it's harder and more expensive to win new clients than selling to existing ones,…JennyApril 23, 2014
Account management skills development 7 steps to preventing your client relationship veering off the road Not all clients communicate in the same way. With some clients you know exactly where…JennyMarch 29, 2014