In a recent discussion in the Linked-in Account Manager Group I asked Account Managers “Can you recommend some of the best questions you ask your clients”. Many Account Managers from…
In the second part of our interview, Marcus Cauchi, one of the UK’s most successful Sandler sales trainers provides insight into why your sales performance directly correlates with your self-concept….
If you are trying to protect and grow your current client business and prefer to follow a proven sales process rather than running by the seat of your pants, then…
[Sign up for this free course here] An agency account manager’s role According to my colleagues and peers, I’m not alone in thinking that being an account manager in a…
"Jenny manages to combine great strategic thinking and sharp business acumen with fantastic people and team-building skills."
- Katie B, Senior Account Director, Health4Brands
"It's not everyday you come across gold standard client service leadership from such a personable senior level manager."
- Louise R, Account Executive, Euro RSCG Life
"Jenny has always provided me with encouragement, support and advice in order to fulfill my role. Learning from her was an honour. I share the same values as Jenny when it comes to high standards of client service and the importance of teamwork."
- Beata L, Director, Publicis LifeBrands
"Your book "How to Grow Business by asking Great Questions" captures everything a good account handler needs to know and do. The examples are really relevant"
- Jo O, Client Services Director, McCann Healthcare