Quantcast
7 steps to preventing your client relationship veering off the road

7 steps to preventing your client relationship veering off the road

Not all clients communicate in the same way. With some clients you know exactly where you stand. If they’re not happy with you or your service they are going to… Read more »

4 steps to growing existing business for Client Service Directors

4 steps to growing existing business for Client Service Directors

So you’ve reached the most senior position of your agency’s account management team and are now faced with the daunting task of having to grow your existing accounts. Where do… Read more »

"Jenny manages to combine great strategic thinking and sharp business acumen with fantastic people and team-building skills."
- Katie B, Senior Account Director, Health4Brands


"It's not everyday you come across gold standard client service leadership from such a personable senior level manager."
- Louise R, Account Executive, Euro RSCG Life


"Jenny has always provided me with encouragement, support and advice in order to fulfill my role. Learning from her was an honour. I share the same values as Jenny when it comes to high standards of client service and the importance of teamwork."
- Beata L, Account Director, Publicis LifeBrands


"Your book "How to Grow Business by asking Great Questions" captures everything a good account handler needs to know and do. The examples are really relevant"
- Jo O, Client Services Director, McCann Healthcare

Read More ยป

Copyright 2014 Account Management Skills
Facebook

Jenny Plant likes

Account Management SkillsAccount Management Skills
Create your like badge